Administrative Services logo

Mike McCrory, Director
301 Centennial Mall South
Mall Level
Lincoln Nebraska 68509
402-471-2075
fax 402-471-3754

SOS (Specialized Office Services)

Employees

Forms

What does SOS expect from you?

Congratulations! The SOS Program welcomes YOU! You will now have an opportunity to work for the State of Nebraska’s largest employer. We wish you the best of luck in your new position and we offer the following suggestions to assist with your success as a temporary State employee. We expect good work ethics and a standard of conduct that reflect a professional and positive image for yourself as well as for the State of Nebraska. Here are a few examples:

  • Adhere to agency expectations: SOS wants to ensure that we are sending employees who will competently fill the agency vacancies in a professional manner. Again, please be sure you are aware of the agency’s expectations and adhere to those expectations. It should be your goal as an SOS temporary to leave each agency to which you are assigned with a POSITIVE IMPRESSION of YOUR WORK PERFORMANCE as well as of the SOS PROGRAM.
  • Maintain good work ethics: By listing temporary positions with SOS, State agencies reinforce their support of our program. This support deserves not only quality temporary employment assistance, but reliable temporary employment assistance. Listed below are the basic standards of conduct we expect of our SOS employees:
    • Promptness: SOS employees are expected to report to work on time. Please arrange your transportation and parking so you are ready to begin work on the assigned hour.
    • Breaks/lunch periods: You are expected to follow the policy of the agency to which you are assigned in regards to rest breaks and lunch periods. Please remember that a “break” is a privilege, not a requirement. PLEASE DO NOT ABUSE!
    • Appointments/interviews: Please make arrangements in advance for all appointments or interviews. Consult your supervisor in advance for a time most convenient for them.
    • Absences: If you are unable to report to work on any given day, due to illness and/or an emergency, you must report to both the SOS Program and to your immediate supervisor. These calls must be placed immediately and on each day you are absent. Failure to notify the proper officials could result in termination and/or removal from the SOS Program
    • Use of state equipment: Computers/internet, phones, copy and fax machines, calculators, etc., are to be used for State business ONLY. Personal phone calls should be placed only during your breaks and lunch periods. Long distance phone calls are prohibited, unless the call is for State business.
    • Dress Codes: With the variety of temporary assignments available through SOS, there is a variety of acceptable dress codes. SOS will make every effort to inform you what is appropriate. However, unless notified differently, it is safe to assume standard office attire is expected.

Supervisors

Forms

How can I as a supervisor assist with my temporary employee’s success?

  • Give your temporary employee a list of who’s who. Within the first day or two on the assignment, introduce your temporary employee to his/her co-workers. If possible, give your temporary a short description of each staff member’s duties and/or responsibilities, especially for temporary employees who have the responsibility of answering and/or routing phone calls.
  • Make a current listing of all phone extensions for your temporary, along with your staff members’ names as they are actually used.
  • Inform your temporary employee of protocol, for example, when to pick up unanswered phone calls, or what to do with second calls. Once again, let your temporary know who is responsible for answering certain, specific questions.
  • Let your temporary employee know the rules of your agency: break times, personal phone calls, lunch periods, what stationary to use, flex-time, if available, etc.
  • Give your temporary employee your expectations. Make sure the temporary employee clearly understands your expectations in the job, examples: training period, quotas to meet, etc.
  • Assign a person who is “next in charge.” Should the supervisor be absent, make sure your temporary employee is aware of who is "next in charge" to report their absence or sign their timesheet. By informing the employee ahead of time, there should be no late timesheets due to a supervisor's absence.

Extensions: When you listed the position, the start and end dates for your temporary employee were included on the job order. Please make sure to request an extension via email should you need a temporary employee past the initial end date. A check will NOT be issued for employees still working beyond the initial end date.

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